Survey

1. Do you prefer buying books physically or digitally?

A. Physical Books

B. E-books

C. Audiobooks

D. No preference

2. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

3. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

4. Do you compare prices across different websites before buying?

A. Always

B. Often

C. Sometimes

D. Never

5. Do you trust products sold by third-party sellers on major platforms?

A. Yes, if reviews are good

B. No, I prefer sold/shipped by the platform

C. It depends

6. How do you shop for gifts for others?

A. I plan carefully based on their interests

B. I look for popular/generic items

C. I give gift cards

7. How often do you try a new brand of a common household item?

A. Often

B. Occasionally

C. Rarely

D. Never

8. Do you use grocery delivery or pickup services?

A. Yes, regularly

B. Yes, occasionally

C. No, I go to the store

9. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

10. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience