Survey

1. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns

2. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

3. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

4. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

5. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

6. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

7. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

8. Do you shop more on weekends or weekdays?

A. Weekends

B. Weekdays

C. No particular pattern

9. How do you feel about automated subscription renewals?

A. Convenient, I like them

B. They sometimes cause unwanted charges

C. I prefer to manually renew

10. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No